Free standard shipping on all orders
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Love this hammock, easy to install no drilling necessary. Held 3 adults fine with a combined weight of 486lbs! Love love love this product!
I absolutely love everything about this Aerial Quad Hammock. Overall, it seems like this product was made with good quality. The fabric of the hammock is solid and looks comfortable as well. Also, It was pretty easy to set up. Love the considerate design that comes with a bag for easy storage. It is so perfect for our camper.
All ages have loved it. I couldn't find my hubby the other day and guess where he was? He never relaxes like that so I was very surprised and realized this hammock has done it to all of us; helped us to relax and take a minute to enjoy nature.
*So far I haven't had any issues. It was a little tricky to figure out how the strapping would work. Here's what you do. You thread the strapping through the ratchet and then tie the strapping to a tree. Then once you've done that to all 4 sides, you can tighten whichever strap needs it till you get the perfect tautness.
We like the product, its nice that it can be installed over any terrain. Only downside is that people laying on it tend to slide into the center.
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